www.phoenixeluxury.com is dedicated to Customer service. To serve our customers efficiently, our friendly and efficient staff can be contacted in many different ways.
Our hours of operation are Monday to Friday, 9am to 5pm eastern time. All e-mails received during business hours will receive a reply the same business day. All other e-mails will receive a reply before noon eastern time the following business day.
Order Inquiries If you have a question about any aspect of your order or our website, our customer care representatives are available to help you 24 hours a day, seven days a week.
Product Advice Would you like more information on the products featured on our website? Some styling advice? Help choosing the perfect gift? Our Fashion Advisors try on every item we sell and can answer all your questions.